Frequently Asked Questions

Can I connect Agw Terminals from remote locations to my headquarters ?
Agw was developed with the support true real time operation from local and remote locations. Local connectivityl is accomplished by cabling or using existing TCPip network.Its configuration with the Agw Software is straightforward and no special requirements are needed. Special attention in the firewall's configuration is needed.

When dealing with remote locations routers wich grants access to Internet must be properly configured , by the own IT personel and with the help of our Technical department. Standar configurations are provided for most commercial routers.

When punching in a TR38X, Biometric TimeClock ,Do I need a PC running ?
NO , TR38 terminals are fully stand alone terminals , it is posible to enroll new fingerprints , punch and any other operation in a complete stand alone mode. PC is only needed to receive the punches and obtain reports.

Can I use AlfieGest Software from different PC's ?
Yes , it is advisable to install the Software in one server , any PC' with enough LAN permissions will be able to execute the complete Software without need of any further Software instalation in the added PC..

Web based Software versus Three-Tier Software?
Web based Software is the best solution when lot of consultations from unlimited PC's are needed and sped is not a must, but a Three Tier structure server based is unbeatable when speed and heavy calculations are needed.

Alfiegest uses a mixed approach , a Three Tier structure for 90% of the process and a web based module for online consultations of all employees.

Can I use Agw terminals with Software from other vendors ?
Yes , the Communications module can generate any needed text file with the punches , and even more , it is posible to index in real time the information received into a third party Database through ODBC.

Can I run Agw Terminals with Linux ?
Yes , a special Communications Module is developped for Linux , but we regret to say that Alfiegest Software is only developped up to day for Windows XP , Server 2000 or Window Vista.

What kind of support I'll receive from Agw after buying a complete system?
Agw helps you in everything from installing the Software , configuring your shifts and also configuring the terminals , the only thing we cannnot do is attaching the terminals to the wall. The rest is done by remote connection.

Can I run Agw Terminals with Linux ?
Yes , a special Communications Module is developped for Linux , but we regret to say that Alfiegest Software is only developped up to day for Windows XP , Server 2000 or Window Vista